Shipping & Handling Policies
We ship via USPS, you have your choice of shipping by choosing at checkout the appropriate price.
Additional shipping charges apply for addresses outside the continental US. Orders will be shipped in a timely fashion in the order they are received.
Rush orders may be assessed a $2-$10 handling fee. We will advise prior to shipping.
We will notify you via e-mail when orders are shipped and any tracking number if available depending on shipping choice.
30-Day Money Back Guarantee
Buy2gig.com provides a 30-day, money back guarantee on all products and services purchased. If for any reason you are not satisfied with your purchase, simply notify us by e-mail or phone and we will immediately issue a Return Goods Authorization Number (RGA).
Electronic items which have been installed, connected to power, programmed or modified in any way are not returnable for credit. If any product fails to perform according to the manufacturer’s specifications, you may return it for warranty service.
Used merchandise can not be returned for credit or refund.
The following terms must be followed:
Return the merchandise within 30 days of purchase.
The products must be returned in new, resalable condition. You must include all packaging materials. Packaging materials must not be torn or damaged. All manuals and warranty registration cards must be unmarked. You must pay any return shipping expense, returning item to us. Upon receipt of the returned merchandise in good order in accordance with the above, we will issue the credit to your account* or you may elect to receive store credit towards another purchase.
Buy2gig.com honors all manufacturers’ warrantees. Each of the products we carry are covered under a separate manufacturer’s warranty. The terms and conditions vary from company to company.
*Returns are subject to a 15% restocking fee!
Payments online can either be made by Credit Card (via our secure server) or using your PayPal account.
By Mail: Money order or check. Please make checks payable to Around the Clock Lock and Alarm. (Funds MUST clear before items are shipped)
Fax: Credit Card orders are accepted by fax. Please fax a copy of your credit card and ID, amount, order number and signature to (877) 661-8941
Tracking Your Shipment
If you were given a tracking number for your package, visit the USPS website to track it at http://www.usps.com/shipping/trackandconfirm.htm